In the event Subscriber cancels the services after the expiration of 3 calendar days, but prior to the expiration of 15 calendar days, Subscriber will receive a refund of all fees paid in connection with the registration for annual plans, with the exception of any Non refundable Fees set forth in Paragraph 1.1.1 on prorated basis, subject to the following additional mandatory reductions: Postini/DedIP Any fees paid by Subscriber in connection with Postini or for services of a Dedicated IP will be refunded at a prorated rate based on the registration date, the length of service, and the date of cancellation. Further no refund will be obliged against monthly plans after 3 days.
Subscriber may cancel his/her/its Services at any time, before or after automatic account renewal, and, with the exception of any Non refundable Fees set forth in Paragraph 1.1.1 and setup fees, if any, which are non refundable after 15 calendar days. No refund shall be admissible after 15 days period from the date of purchase.
Subscriber agrees to direct all cancellation requests to Prequent Hosting via client area or online chat. The cancellation request must include verification of ownership of the hosting account and/or domain(s), as determined by Prequent Hosting. Subscriber must also confirm to Prequent Hosting that all emails, files, and databases are preserved and backed up somewhere other than Prequent Hosting server space. In any case after the cancellation Prequent Hosting won't be responsible for the loss of data in even of service cancellation.
The company will permanently delete all data pertaining to client after 45 days of overdue invoice. The company shall not be responsible of any data removed by us after the invoice is over due. Moreover backing up the data of the site is solely the responsibility of the user.
cPanel based hosting accounts have a maximum amount of resources they can use. In order to ensure that no single account on a Shared Hosting server impacts other customers' experiences, following resource limitations are applicable.
|Shared Hosting Plan||SSD Storage (GB)||CPU (Accessible Cores)||Memory/RAM (GB)||I/O (MB/sec)||IOPS||Entry Processes||Concurrent Connections||Files (inodes)|
|Reseller Hosting Plan||SSD Storage (GB)||CPU (Accessible Cores)||Memory/RAM (GB)||I/O (MB/sec)||IOPS||Entry Processes||Concurrent Connections||Files (inodes)|
|Business Hosting Plan||SSD Storage (GB)||CPU (Accessible Cores)||Memory/RAM (GB)||I/O (MB/sec)||IOPS||Entry Processes||Concurrent Connections||Files (inodes)|