Frequently Asked Questions

Q: Do you've owned any web server?
A: Yes, we have our own web servers. We do not resell from others. We use CloudLinux, Imunify360, LiteSpeed in our servers.

Q: What payment methods do you accept?
A: We accept PayPal and Credit Cards (through 2Checkout). We also accept Crypto currencies.
For complete details on accepted payment methods click here.

Q: Can I, as a client outside of the US, order from you?
A: Absolutely! Our services are being offered globally.

Q: What if I need more SSD storage?
A: SSD storage can be increased, either at the point of order through configurable options, or as an upgrade afterwards.

Q: Do you have Windows hosting?
A: We do not currently offer Windows hosting.

Q: Are there any hidden fees?
A: There are no hidden fees at all. All prices are listed as is on the website, and during checkout.

Q: Can I buy a domain name from you?
A: You can. We offer more than 950+ TLDs including the most popular top level domain extensions.

Q: Do you do regular backups?
A: We perform weekly backups of all data. If you need to restore any backup just open a ticket.

Q: Can I use my SSL certificate?
A: Yes, you can. We offer PositiveSSL free for first year on every hosting plans.

Q: Do you offer custom packages?
A: Yes We do, Just throw us an email at [email protected] with your requirements and we will come up with a customized plan as per you needs and demands.